Returns & Exchanges
At Brakeburn, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 28-day return policy for all unworn and tagged items. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures a smooth refund or exchange.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the front of your package.
- 4.Drop Off and Track
Take your parcel to your nearest designated drop-off point and keep your proof of postage until your refund is processed.
